Portland Public Library

Making conversation, seven essential elements of meaningful communication, Fred Dust

Label
Making conversation, seven essential elements of meaningful communication, Fred Dust
Language
eng
Bibliography note
Includes bibliographical references (pages 229-237)
Index
no index present
Literary Form
non fiction
Main title
Making conversation
Nature of contents
bibliography
Oclc number
1156444231
Responsibility statement
Fred Dust
Sub title
seven essential elements of meaningful communication
Summary
"Conversations are one of the most fundamental means of communicating we have as humans. At their best, conversations are unconstrained, authentic and open--two or more people sharing thoughts and ideas in a way that bridges our individual experiences, achieves a common goal. At their worst, they foster misunderstanding, frustration and obscure our real intentions. How often do you walk away from a conversation feeling really heard? That it moved the people in it forward in some important way? You're not alone. In his practice as a designer, Fred Dust began to approach conversations differently. After years of trying to broker communication between colleagues and clients, he came to believe there had to a way to design the art of conversation itself with intention and purpose, but still artful and playful. Making Conversation codifies what he learned and outlines the four elements essential to successful exchanges: Commitment, Creative Listening, Clarity, and Context. Taken together, these four elements form a set of resources anyone can use to be more deliberate and purposeful in making conversations work." -- inside front jacket flap"A book about how to design meetings and conversations to be more creative and impactful"--, Provided by publisher
Table Of Contents
Introduction -- Commitment -- Creative listening -- Clarity -- Context -- Constraints -- Change -- Create
Target audience
adult
Creator
Content
Mapped to

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