Portland Public Library

Verbal judo, the gentle art of persuasion, George J. Thompson, PhD and Jerry B. Jenkins

eng

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other

Verbal judo

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965542215

George J. Thompson, PhD and Jerry B. Jenkins

the gentle art of persuasion

Verbal Judo is the classic guide to the martial art of the mind and mouth that can help you defuse confrontations and generate cooperation

Introduction : communication as a noncontact sport -- 1. Birth of a communication samurai -- 2. Motivating the disagreeable -- 3. Baptism of fire -- 4. Taking crap with dignity, and style -- 5. The nice, the difficult, and the wimp -- 6. Eleven things never to say to anyone (and how to respond if some idiot says them to you) -- 7. The crucible of the street -- 8. The most powerful word in the English language -- 9. The greatest speech you'll ever live to regret -- 10. The only way to interrupt people and still have them love you -- 11. Verbal judo versus verbal karate -- 12. The five-step hard style -- 13. The first great communication art : representation -- 14. The second great communication art : translation -- 15. The third great communication art : mediation -- 16. What makes this all so difficult -- 17. Readin', 'ritin', and rhetoric -- 18. How to diagnose a verbal encounter -- 19. The language of reassurance -- 20. How to fight fair -- 21. Take the giant LEAPS -- 22. Applying LEAPS to your world -- 23. Persuasion for fun and profit -- 24. The misunderstood motivator -- 25. You can punish without drawing blood -- 26. Dancing when you might have stumbled -- 27. Verbal judo as an automatic response -- 28. Final chapter: The five truths that fit all

adult

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