Bibliograph

The 10 laws of trust, building the bonds that make a business great, Joel Peterson, with David A. Kaplan

Type

Label

The 10 laws of trust, building the bonds that make a business great, Joel Peterson, with David A. Kaplan

Language

eng

Bibliography note

Includes bibliographical references (pages 173-175) and index

Illustrations

illustrations

Index

index present

Literary Form

non fiction

Main title

The 10 laws of trust

Nature of contents

bibliography

Oclc number

1119723933

Responsibility statement

Joel Peterson, with David A. Kaplan

Sub title

building the bonds that make a business great

Summary

Trust is the glue that holds an organization together. It turns deflection into transparency, suspicion into empowerment, and conflict into creativity. With it, a tiny company like John Deere grew into a worldwide leader. Without it, a giant corporation like Enron toppled. In The 10 Laws of Trust Expanded Edition, JetBlue chairman Joel Peterson explores how a culture of trust gives companies an edge. How does it feel to work for a firm where leaders and colleagues trust one another Freed from micromanagement and rivalry, every employee contributes his or her best. Risk-taking and innovation become the norm. And, as Peterson notes, "When a company has a reputation for fair dealing, its costs drop: Trust cuts the time spent second-guessing and lawyering". With compelling examples, Peterson details how to establish and maintain a culture of trust

Table Of Contents

Introduction -- The power of trust -- Law #1: Start with personal integrity -- Law #2: Invest in respect -- Law #3: Empower others -- Law #4: Measure what you want to achieve -- Law #5: Create a common dream -- Law #6: Keep everyone informed -- Law #7: Embrace respectful conflict -- Law #8: Show humility -- Law #9: Strive for win-win negotiations -- Law #10: Fix breaches immediately -- How to restoring trust

Target audience

adult

resource.variantTitle

Ten laws of trust

Contributor